300+ clients per month / 4.8★ 150+ reviews / Medical & safe protocol / 5+ years of experience
Privacy Policy for Lana Skyn
Last updated: May 2026
At Lana Skyn, privacy, transparency, and the protection of personal data are taken seriously. This Privacy Policy explains how personal information is collected, used, stored, and protected when visiting the website, booking appointments, receiving treatments, or communicating with the clinic.
This Privacy Policy complies with the General Data Protection Regulation (GDPR) and applicable Dutch privacy laws.1. Business Information
Lana Skyn
KVK number: 87338271
Address: Bezaanjachtplein 281, 1034CR, Amsterdam
Email: info@lanaskyn.com
Phone: +31 6 28273387
Lana Skyn is responsible for the processing of personal data as described in this Privacy Policy.
2. What Personal Data We Collect
Lana Skyn may collect and process the following personal data:
Personal Information
Full name
Phone number
Email address
Date of birth
Address information
Appointment history
Medical & Treatment Information
For safety and treatment purposes, the clinic may collect:
Medical history
Allergies
Skin condition information
Treatment notes
Consultation forms
Consent forms
Before and after photos
Payment Information
Payments may be processed through secure third-party payment providers such as:
Mollie
Lana Skyn does not store complete payment card information.
Website & Technical Data
When visiting the website, certain technical information may automatically be collected:
IP address
Browser type
Device information
Website activity
Cookies and tracking data
3. How Personal Data Is Collected
Personal data may be collected when:
Filling in contact forms
Booking appointments
Completing intake or consultation forms
Subscribing to newsletters or promotions
Communicating through WhatsApp, Instagram, email, SMS, or phone
Visiting the website
Giving consent for treatments or marketing materials
4. Purpose of Data Processing
Personal data is processed for the following purposes:
Scheduling and managing appointments
Performing treatments safely and professionally
Creating personalized treatment plans
Maintaining medical and treatment records
Sending appointment confirmations and reminders
Customer support and communication
Processing paymentsImproving website performance and marketing
Sending newsletters, promotions, and updates
Complying with legal obligations
Medical and treatment-related information is only collected when necessary for safe treatment procedures.
5. Legal Basis for Processing
Under GDPR, Lana Skyn processes personal data based on:
Consent
Performance of a service agreement
Legal obligations
Legitimate business interests
Medical and safety requirements related to treatments
Clients may withdraw consent at any time where consent is the legal basis for processing.
6. Marketing & Communications
Lana Skyn may send:
Promotions
Marketing emails
Appointment reminders
Newsletters
Clinic updates
Clients can unsubscribe from marketing communications at any time through the unsubscribe link or by contacting the clinic directly.
Communication may occur through:
SMS
Phone calls
7. Before & After Photos, Testimonials & ReviewsLana Skyn may use:
Before and after photos
Testimonials
Client reviews
Social media reposts
These materials are only used when proper consent has been provided by the client.
Clients may withdraw marketing consent at any time by contacting the clinic.
8. Cookies & Tracking Technologies
The Lana Skyn website uses cookies and similar technologies to improve website performance, analyze traffic, and personalize marketing.
Cookies may include:
Functional cookies
Analytics cookies
Marketing cookies
Tracking pixels
The website uses tools including:
Google Analytics
Meta Pixel
TikTok Pixel
Google Ads
Visitors can accept or reject non-essential cookies through the cookie banner provided on the website.
9. Third-Party Services
Lana Skyn works with trusted third-party providers for website management, bookings, payments, analytics, and marketing.These may include:
Wix
Mollie
Meta
TikTok
These providers may process data outside the European Economic Area (EEA). Appropriate safeguards are used where required by law.
10. Data Security
Lana Skyn takes appropriate technical and organizational measures to protect personal data against:
Unauthorized access
Loss
Misuse
Disclosure
Alteration
Access to client information is restricted to authorized personnel only, including relevant employees and medical professionals involved in treatments.
11. Data RetentionPersonal data is not stored longer than necessary.For beauty and aesthetic clinics, treatment and medical-related records may generally be retained for up to 15 years where relevant for legal, insurance, safety, or medical documentation purposes.
Marketing data and newsletter subscriptions are retained until consent is withdrawn or the information is no longer needed.
12. International Clients
Lana Skyn may provide services to international clients, including clients outside the European Union.
Where personal data is transferred internationally, appropriate GDPR-compliant safeguards are implemented where legally required.
13. Client Rights Under GDPR
Under GDPR, clients have the right to:
Access personal data
Correct inaccurate information
Request deletion of data
Withdraw consent
Restrict processing
Object to processing
Request data portability
Requests can be submitted via:info@lanaskyn.com
Lana Skyn aims to respond to requests within the legally required timeframe.
14. Complaints: If there are concerns regarding the handling of personal data, clients may contact Lana Skyn directly.
Clients also have the right to file a complaint with the Dutch Data Protection Authority:
Autoriteit Persoonsgegevens
15. Changes to This Privacy Policy
Lana Skyn reserves the right to update this Privacy Policy at any time to reflect legal, operational, or technological changes.
The latest version will always be published on the website.
Contact
For questions regarding this Privacy Policy or the handling of personal data, please contact:
Lana Skyn
Bezaanjachtplein 281
1034CR Amsterdam
+31 6 28273387